Question 1

How do I get a moving quote?

Accepted Answer

Enter your pick up and drop off locations and your preferred date in the quote bar on the home page, or chat with us. We confirm the details and send a quote for your move.

Question 2

Are my belongings insured?

Accepted Answer

Yes. Each move is backed by a Goods-in-transit insurance policy from the moment your items are in our hands.

Question 3

How far in advance should I book?

Accepted Answer

You can schedule up to 30 days in advance, or request on-demand and we'll arrive in as little as 30 minutes where a team is available.

Question 4

Can I pay after my move?

Accepted Answer

Yes, for long-distance moves. Choose Pack Now, Pay Later when you pick your moving quote, through our partnership with Alt Bank.

Question 5

Do you pack for me?

Accepted Answer

We offer full packing and unpacking, including professional packing for fragile items like fine art, antiques, marble and glassware.

Question 6

How are claims handled?

Accepted Answer

Claim settlements are fair and accurate and generally processed within 2 weeks of receipt of the claim form and required documentation.

Question 7

Which areas do you cover?

Accepted Answer

We operate across Lagos and Abuja, with interstate moves to any state in Nigeria and international relocations in and out of the country.

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